Return & Refund Policy

Last Updated: [Insert Date]

Welcome to VivoraShop.store. We want you to be completely satisfied with your purchase. If you are not satisfied, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To qualify for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

• Clearance or final sale items.
• Gift cards.
• Personalized or customized products.
• Products damaged due to misuse, improper handling, or normal wear and tear.

Refund Process

Once your return is received and inspected, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and include clear photos of the issue.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Contact Us

For return requests and support:

Email: support@vivorashop.store